Client Coordinator — CFO Team
Location: Remote (7am - 3pm PST)
About Eightx
We provide Fractional CFO services for fast-growing eCommerce Brands and Agencies from Canada, the United States and the United Kingdom with one goal in mind:
To help eCommerce business owners scale their businesses with more cash and less stress.
This requires a broad range of skills including financial modeling, risk management, understanding of US/Canadian GAAP, financing, audit, investor relations and more.
We are small but growing fast which means you will get the chance to specialize and grow into future roles.
Lastly, as you might expect of a finance company, we work really hard when we need to, but we don't work hard just for the sake of it. We don't miss our kids' concerts, we work out during the day and we usually sign off early on Fridays.
About the position
You're an experienced Client Coordinator who thrives on making sure clients feel taken care of at every step — from the moment they sign to every touchpoint after. You are a proactive problem solver who takes initiative to fix things and make things better — you don't wait to be asked, you're always on the lookout for ways you can help.
You are fluent in Spanish and speak English with a clear, neutral North American accent — you're comfortable being the first voice a client hears on a call, and just as comfortable coordinating with our Buenos Aires-based team in Spanish. You have experience communicating with clients and internal staff, coordinating projects, sending updates and more. You are warm and engaging. You will support two of our CFOs in coordinating their client relationships across their engagements.
Thanks to you, our CFOs will be able to stay present and focused on their clients at all times, because they know you're keeping track of everything else that's important.
You will be working in a wide range of tech/software platforms including Shopify, QuickBooks Online, Xero, Google Sheets, Google Docs, Glew.io, Amazon Seller/Vendor, Asana and more.
What you will do
Time Zone:
Flexible Working: We offer flexible hours and remote work arrangements focused on output and impact, along with 20 days of paid time off (PTO) annually. This role requires consistent overlap with Buenos Aires, Argentina working hours (11am–7pm GMT-3), plus availability to join calls with North American clients.
Client Coordination (the core of this role):
Primary Point of Contact: Serve as a primary point of contact for client inquiries, follow-ups, and scheduling across our CFOs' engagements — in a warm, professional voice, whether the conversation happens in Spanish or English.
Client Onboarding: Own onboarding logistics for new clients — kickoff scheduling, onboarding materials, and getting new engagements off to a smooth, organized start.
Follow-Up Discipline: Track client touchpoints and follow-ups so nothing is missed and no client is ever left wondering "what's the next step?"
Client Updates: Prepare and send client updates and reports on a regular cadence.
Early Warning: Flag client satisfaction issues early and loop in the right CFO or internal team.
Project Tracking: Keep client and internal projects moving, and report on status from within Asana.
Light Administrative Support:
Coordinate meeting scheduling directly tied to client work (kickoffs, check-ins, reviews).
Help prepare for client meetings — organize agendas, take notes/minutes when needed.
Keep client-facing SOPs documented as they're built out.
What you must have
Fluent Spanish speaker, with strong spoken and written English at a neutral, North American accent — comfortable as the first point of contact on client calls.
You are the most organized person you know.
You can manage multiple client relationships, deadlines, and deliverables across more than one stakeholder at once.
You surprise people by how fast you learn new things.
You can use independent judgment, problem-solve, be creative and answer questions.
You're comfortable adapting to change in a fast-paced and dynamic environment.
You have outstanding interpersonal, verbal, and written communication skills.
You handle ambiguity well and you take mistakes in stride (they are opportunities to learn).
Proficiency in a wide range of tech platforms — Shopify, QuickBooks Online, Xero, Google Sheets, Google Docs, Asana and similar.
Your experience and education
Bachelor's degree in Business Administration, Management, or a related field (or equivalent experience).
Proven experience as a Client Coordinator, Client Success rep, Executive Assistant, or similar client-facing support role.
Excellent organizational and time-management skills.
Fluent Spanish and English, spoken and written — North American accent required.
Discretion and ability to handle confidential client and financial information with professionalism.
What you will get in return
Competitive base salary, commensurate with experience.
Direct engagement with senior leadership.
Comprehensive training and professional development.
Flexible working hours and remote work.
A vibrant and inclusive work culture.
How to apply
Please apply directly through this posting with your resume. As a first step in the process, we ask you to record a short Loom video introducing yourself — no less than 1 minute — telling us a bit about your background and why you'd be a good fit for this role. Please include the Loom link with your application (in the cover letter / additional notes field).
Applications without a Loom intro will not be considered.
Eightx is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.